Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions.
CHRISTMAS AND NEW YEAR HOLIDAYS 2018/19
The Practice will operate a normal service on the morning of Christmas Eve, Monday 24th December until 12.30 pm but will be open for emergencies only in the afternoon.
The Practice will be closed on Christmas Day, Tuesday 25th December and Boxing Day, Wednesday 26th December and will re-open as normal on Thursday 27th December.
The Practice will be closed on New Year's Day, Tuesday 1st January and re-open as normal on Wednesday 2nd January.
If you require urgent medical attention whilst we are closed please contact DUC on 028 2566 3500
It's that time of the year again...
Flu clinics and appointments will be available for all eligible patients from 1st of October 2018. Please login to make an appointment online or call the surgery to book a slot.
NEW PATIENT REGISTRATIONS
If you’re new to the area, have a look at our opening times, come in and see us so that we can assist you to complete the relevant Registration Forms (HSCR1) and make a new patient review appointment for you with one of our Doctors.
PLEASE NOTE: Due to new Government legislation all new patients registering with a GP must provide Photographic evidence and other supplementary evidence which can be viewed using the following link -http://www.hscbusiness.hscni.net/services/1814.htm
ONLINE APPOINTMENTS, PRESCRIPTIONS AND MESSAGING FACILITY NOW AVAILABLE FROM THE WEBSITE LINK BELOW!
Patients can now:
Make appointments online
Order repeat prescriptions online
Send NON-URGENT messages online directly to the surgery.
CHANGES TO ANTE NATAL BOOKING SERVICES
The Health Board has recently changed the booking procedures for new ante natal Appointments. Patients are now required to Self Refer to the Midwifery services in a hospital of their choice. There are 3 hospital choices available: Please click on your preferred hospital to access Self Referral Form.
Northern Trust - Antrim Hospital
Antrim/Causeway Self Referral Form
Belfast Trust - Royal Jubilee Maternity Hospital or Mater Hospital
RJMH/Mater Self Referral Form
South Eastern Trust
Lagan Valley Self Referral Form
OTC (Over the Counter) Medications
Following guidance from the Health & Social Care Board the Doctors will no longer be prescribing medication for minor symptoms and will instead refer you to your local Pharmacy to purchase these items.
We appreciate your co-operation in this new policy.
Did Not Attend (DNA) Appointments - August 2018 Total 72
72 Patients did not attend for their appointment with the GP or Nurse in August 2018. In the current climate and increasing pressure for appointments it is important that patients who cannot keep their appointment make the effort to cancel it and give as much notice as possible so that this appointment can be give to another patient who is waiting on an appointment.
You can now also do this ONLINE.
The Practice has implemented a more rigorous DNA policy and frequent offenders will eventually be removed from the Practice list. This has helped to almost halve our DNA appointments if just over one year but 72 wasted appointments in one month is still unacceptable.
***NB: We welcome feedback on our services and how to improve them but if you want to email us via the website about something you are not happy about and state that you do NOT want to be contacted then your points will be taken on board but you will not be able to be informed of the outcome of your email!