Opt-Out Form There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. https://www.youtube.com/watch?v=V0KIN0Tq5_w&t=1s Why do I need a Summary Care Record? Storing information in one […]
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DNA Policy Document Practice Policy Relating to Non-Attendance at Pre-Booked Appointments 1. Introduction This Practice invests a significant amount of time trying to create and maintain an appointments rota which will adequately manage the levels of supply and demand. All factors including doctors training, annual leave and known times of ‘higher demand’ (e.g. after Bank
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Zero Tolerance Policy The Practice supports the government’s ‘Zero Tolerance’ campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all the staff and patients has to be in place.
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Confidentiality and Medical Records Confidentiality and Medical Records The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment for you e.g. from district nurses and hospital services. To help you get other services e.g. from
How do I update my contact details with Patient Services Email Address: If you have already registered with the new email address then that is a new registration and you will need to input the prescription information again. If not then you just need to log on as normal (using the old email address) and click
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Referral to Local Pharmacy: No prescription required If you have a common condition that can be treated with a medication that is available to buy over the counter you will be asked to attend your local pharmacy. You do not need to make an appointment to speak to the pharmacist, just pop in anytime and they
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Patients are encouraged to ask for a chaperone, if required, at the time of booking their appointment wherever possible. All staff are aware of, and have received appropriate information in relation to the surgery chaperone policy. All formal chaperones understand their roles and responsibilities and are competent to perform that role All formal chaperones understand
Due to our current clinical system provider ceasing to operate, Scotch Quarter Practice will move to a new computer system from Friday 5th December 2025. This will impact on services we can provide between 5th December to 12th December.
If you have a prescription due between these dates you MUST order no later than 3rd December 2025. The practice will have no facility to process prescriptions until after the installation of our new system. If you are an online user you will receive an email notification from [email protected] on how to register for the new online system once fully operational – (this is not spam). You can continue to use online services until 28th November 2025. We have currently ceased new applications for online services.
Your patience and understanding is appreciated during this process.