Carrickfergus Health Centre | Taylor's Avenue | Carrickfergus | Co. Antrim | BT38 7HT | Tel: 028 9331 5955

Patients are encouraged to ask for a chaperone, if required, at the time of booking their appointment wherever possible.

  • All staff are aware of, and have received appropriate information in relation to the surgery chaperone policy.
  • All formal chaperones understand their roles and responsibilities and are competent to perform that role
  • All formal chaperones understand their roles and responsibilities and are competent to perform that role
  • The chaperone policy is advertised through notices in the waiting areas and on the surgery website

Chaperone Policy for Intimate Examinations

  • Establish that there is a genuine need for an intimate examination and discuss this with the patient
  • Explain to the patient why an examination is necessary and give the patient an opportunity to ask questions
  • Offer a chaperone or invite the patient to have a family member or friend present.
  • If the patient does not want a chaperone, record that the offer was made and declined in the patient’s clinical record
  • Obtain the patient’s verbal consent before the examination and be prepared to stop the examination at any stage at the patient’s request
  • Once the chaperone has entered the room, give the patient privacy to undress and dress. Use curtains where possible to preserve dignity
  • Explain what you are doing at each stage of the examination, the outcome when the examination is complete and what you propose to do next. Keep discussion relevant and avoid personal comments

Click below to download our Chaperone Policy:

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IMPORTANT PATIENT NOTICE:

Due to our current clinical system provider ceasing to operate, Scotch Quarter Practice will move to a new computer system from Friday 5th December 2025. This will impact on services we can provide between 5th December  to 12th December.

  • Emergency Only Service Friday 5th December to Wednesday 10th December
  • Limited Appointments Thursday 11th December to Friday 12th December

If you have a prescription due between these dates you MUST order no later than 3rd December 2025. The practice will have no facility to process prescriptions until after the installation of our new system. If you are an online user you will receive an email notification from [email protected] on how to register for the new online system once fully operational – (this is not spam). You can continue to use online services until 28th November 2025. We have currently ceased new applications for online services.

Your patience and understanding is appreciated during this process.