Carrickfergus Health Centre | Taylor's Avenue | Carrickfergus | Co. Antrim | BT38 7HT | Tel: 028 9331 5955

How do I update my contact details with Patient Services

  • Email Address: If you have already registered with the new email address then that is a new registration and you will need to input the prescription information again. If not then you just need to log on as normal (using the old email address) and click on the blue Patient Home button. You can change your email address in there. You will then be sent an activation link to the new email address, click the link to activate the new email address. Once this has been done you will need to log in using the new address.
  • Change Name Details: Log on as normal and click on the blue Patient Home button. You can change relevant details in there.
  • Change Address Details: Simply log on as normal and simply update the details in the address box. The information will only be saved when you submit a prescription

Changing your Contact Details with the Surgery

Please complete the form below to update your contact details with us, we can then update our records. We will require proof of name or address changes, so please bring this with you on your next visit to the practice.

Please Note: Fields marked with an * are required

Change of Contact Details

Note: If your new address falls outside of our catchment area, you will need to register with a new GP and we will be contacting you regarding this matter.

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IMPORTANT PATIENT NOTICE:

Due to our current clinical system provider ceasing to operate, Scotch Quarter Practice will move to a new computer system from Friday 5th December 2025. This will impact on services we can provide between 5th December  to 12th December.

  • Emergency Only Service Friday 5th December to Wednesday 10th December
  • Limited Appointments Thursday 11th December to Friday 12th December

If you have a prescription due between these dates you MUST order no later than 3rd December 2025. The practice will have no facility to process prescriptions until after the installation of our new system. If you are an online user you will receive an email notification from [email protected] on how to register for the new online system once fully operational – (this is not spam). You can continue to use online services until 28th November 2025. We have currently ceased new applications for online services.

Your patience and understanding is appreciated during this process.